Shipping Policy

At DUMFUME, we are dedicated to delivering high-quality products with reliable and efficient logistics. To ensure fast delivery, we cooperate with multiple warehouses across North America and Europe.

Warehouse Locations

Our products are stocked and shipped from the nearest available warehouse to your location, including:

  • United States: New York, Houston, Jiufeng West Coast Warehouse, and Mingshi East Coast Warehouse

  • Canada: Toronto and Vancouver

  • Germany: Bremen

Shipping Destinations

We currently ship to:

  • The United States

  • Canada

  • Germany

  • Australia

  • And most European countries

Orders are automatically fulfilled from the warehouse closest to the customer’s delivery address to ensure the fastest possible delivery.

Order Processing Time

Please allow 1–3 business days for order processing.

Delivery Time

Once shipped, your order typically arrives within:

  • 2–5 business days in most cases.
    Delivery times may vary depending on your location and stock availability.

Shipping Providers

We partner with trusted logistics carriers such as FedEx, UPS, DPD, DHL, and DB to ensure safe and timely delivery.
If you have a preferred carrier, please contact us at service@dumfume.com before placing your order, and we will do our best to accommodate your request.

Peak Season Notice

During high-demand periods (e.g., Black Friday, Cyber Monday, Christmas), order processing may take an additional 3–4 business days.
We appreciate your patience and understanding during these busy times.

Order Tracking

Once your order is shipped, you will receive a confirmation email with your tracking number and order details.
You can use this tracking number to monitor your delivery status.

Taxes and Additional Charges

All product prices on our website are inclusive of VAT and applicable taxes.
DUMFUME fully covers VAT, import duties, and customs-related fees — you will not be charged any additional costs upon delivery.