Contact Us


We are here to help. Please provide your name and contact information, and we will get back to you within 48 hours.

For order-related inquiries:
Please include your order number (starting with #YG) to help us quickly locate your order and assist you.

Email: service.dumfume@hotmail.com

For TikTok orders:
Please refer to the store details for contact information, or reach out directly to their customer service team. Alternatively, email us at dumfumetiktok@outlook.com.

For return requests:
Please contact us first to initiate the process.

Customer Service Hotline (Monday–Sunday, 9AM–9PM EST):
+1 855-XXX-XXXX

Company Address:
QIANGZHONG TRADE LIMITED
Room C05, Suite A, 2/F, Tung Tak Industrial Building
2-4 Heung Hei Street, San Po Kong, Kowloon
Hong Kong